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Terms of service

Legal-review draft describing the intended scope of Sift.

Legal review required

The Sift service

Sift is intended to help users connect, organize, inspect, and understand healthcare information and prepare for care conversations. It is not a healthcare provider, emergency service, medical device claim, or substitute for licensed professional judgment.

Eligibility and accounts

Account and user responsibilities

Users must provide accurate account information, protect access credentials, promptly report suspected unauthorized access, respect patient and caregiver authorization boundaries, use the service lawfully, and independently verify information used for healthcare decisions.

Medical-information limitations

Medical records and AI-assisted output may be incomplete, delayed, inconsistent, or incorrect. Sift does not diagnose, prescribe, determine urgency, or replace a licensed healthcare professional. Users should contact emergency services for emergencies and verify consequential information with its source and a qualified professional.

Third-party connections and services

Sift may depend on healthcare organizations, patient portals, FHIR APIs, authorization services, AI providers, hosting providers, and other third parties. Availability and completeness may vary. [REQUIRED] Define responsibility for third-party terms, outages, content, disconnection, and data imported before revocation.

Payment terms, where applicable

User rights and service changes

Warranty, liability, and disputes

Intellectual property and user content